Summarise a long email thread
Pulls out what’s been decided, what’s still open and what you need to do.
Summarise this email thread in no more than six bullet points, under three headings: Decided, Still open, and What I need to do. I’m [your role in the thread]. For any date, deadline, figure or promise, quote the exact words from the thread, so I can check it. If people disagree, say who disagrees about what. Don’t add anything that isn’t in the thread, and keep the tone plain and neutral. The thread: [paste the thread, with names, contact details and anything confidential swapped for placeholders such as PERSON A]
Tips for a better answer
- Use the AI tool your employer has approved for work email, signed in with your work account.
- Check every quoted date and figure against the thread before you act on it.
An example, filled in
Summarise this email thread in no more than six bullet points, under three headings: Decided, Still open, and What I need to do. I’m the project lead, who has to agree the launch date. For any date, deadline, figure or promise, quote the exact words from the thread, so I can check it. If people disagree, say who disagrees about what. Don’t add anything that isn’t in the thread, and keep the tone plain and neutral. The thread: PERSON A: Can we move the launch to 14 May? PERSON B: Only if the final figures are in by 2 May. PERSON A: I’ll ask the project lead. PERSON C: Marketing needs a firm date by Friday, or we lose the advert slot.
Before you paste it in. Leave out names, contact details, passwords and anything confidential. At work, use the AI tools your employer has approved, and check what comes back before you rely on it. Using AI at work safely
More on this kind of job: Tame your inbox with AI, a free Learning Hub guide.
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