AI Essentials
Understand AI, use it with confidence and stay safe.
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Stories and guides, the Learning Hub, prompts, AI tools, the AI certificate and live events, in one place.
21 results for “Certificate”, showing certificate levels and units only. Search everything
The AI certificate
21 results
What AI is, and what it isn’t
What people mean by AI, where you already meet it, and how an AI assistant comes up with its answers.
Your first conversations with AI
Starting a chat, asking a clear question, following up, and knowing which jobs suit an AI assistant.
Asking well: prompts that work
A simple recipe for clear prompts, and how to improve an answer when the first one misses.
Checking what AI tells you
Why AI gets things wrong while sounding sure, and quick ways to check an answer before you rely on it.
Staying safe and private
What not to share with an AI assistant, the privacy settings worth knowing, and how to spot AI scams and fakes.
Putting AI to work in everyday life
Using AI to write, plan, learn and get things done, fairly and in your own voice.
AI in Practice
Get reliable, high-quality results from AI, at work and at home.
How AI assistants really work
Models, apps and tools; context windows, memory and knowledge cutoffs; and why the same question gets different answers.
Prompting techniques that hold up
Roles, audiences, constraints and examples; breaking work into steps; and getting AI to critique and improve its own work.
Working with documents and data
Summarising and questioning long documents, pulling out what matters, and analysing data without being misled by it.
Quality control: checking and owning the result
A routine for checking AI-assisted work, checking sources properly, and taking responsibility for what you publish or send.
Using AI at work safely and lawfully
Work policies, business and personal accounts, personal data under UK GDPR, copyright and confidentiality, and decisions about people.
Building AI into how you work
Turning one-off chats into repeatable workflows, and measuring whether AI really saves time.
Advanced AI
Build, buy and lead AI responsibly for a team or organisation.
Inside the models
Pretraining, fine-tuning and human feedback; tokens, context and reasoning; open and closed models; and why models fail.
Evaluating AI: test before you trust
Defining success, building a test set, comparing fairly, and keeping watch when models and prompts change.
Automation and agents
Chains, workflows and agents; tools and connectors; where people approve; and the risks, from prompt injection to runaway actions.
Data protection and security
Applying UK GDPR to AI, checking suppliers properly, and closing the common ways data leaks.
Governance, risk and the law
An AI policy and register that people use, proportionate risk assessment, and the legal landscape in the UK and EU.
Leading AI adoption
Choosing use cases, running pilots that prove something, buying or building, and bringing people with you.