Prompt libraryLearning Hub

Prompts that get you a better answer

Ready-made prompts for emails, meetings, spreadsheets, planning and more, at your level. Copy one, fill in the [square brackets] with your details, and paste it into ChatGPT, Claude, Gemini or any AI assistant. 32 are free; the other 64 come with Pro.

96 prompts32 free to copy12 kinds of job

2 free prompts in Life admin at beginner level

Life admin

Letters, budgets, trips and the jobs you keep putting off.

  • BeginnerFree

    Understand an official letter

    Explains a confusing letter in plain English, and what you need to do.

    The prompt

    Explain this letter in plain English. It’s from [who it’s from, such as the council or an energy company], and I’ve removed my name, address and account numbers. Tell me: what it’s about, in one sentence; what I need to do, if anything, and by when; what happens if I don’t; and what any unusual words mean. Then list questions I could ask them if I’m unsure. Keep it calm and simple. If the letter is unclear, say so rather than guessing, and tell me if I should get advice from somewhere like Citizens Advice. The letter: [paste the letter, with your name, address and reference numbers removed]

    Tips and an example: Understand an official letter

    Tips for a better answer

    • Don’t paste reference numbers, account details or anything a stranger could use to pretend to be you.
    • If the letter is about money you owe, a legal matter or your benefits, check what it means with the sender, or a free adviser such as Citizens Advice.

    An example, filled in

    Explain this letter in plain English. It’s from the council, and I’ve removed my name, address and account numbers. Tell me: what it’s about, in one sentence; what I need to do, if anything, and by when; what happens if I don’t; and what any unusual words mean. Then list questions I could ask them if I’m unsure. Keep it calm and simple. If the letter is unclear, say so rather than guessing, and tell me if I should get advice from somewhere like Citizens Advice. The letter: Council Tax: review of Single Person Discount. Your entitlement to Single Person Discount is under review. Please complete and return the enclosed declaration within 21 days. Failure to respond may result in the discount being removed from your account.

  • BeginnerFree

    Write a complaint that gets a result

    Writes a clear, firm complaint that sets out the facts and what you want.

    The prompt

    Help me write a complaint to [the company or organisation]. What happened, in order: [the facts, with dates]. What I’ve already tried: [calls, emails or visits]. What I want: [the outcome, such as a refund, a repair or an apology]. Write a polite, firm letter of under 250 words: a clear subject line, the facts in order, what I want and by when (suggest a fair deadline, such as 14 days), and what I’ll do if it isn’t sorted out. Don’t exaggerate, and don’t quote laws or rights unless you’re sure they apply: instead, suggest where I can check my rights.

    Tips and an example: Write a complaint that gets a result

    Tips for a better answer

    • Check your consumer rights on the Citizens Advice website before you send it.
    • Keep copies of everything, with dates. If it goes further, your timeline is your evidence.

    An example, filled in

    Help me write a complaint to an online electrical shop. What happened, in order: ordered a washing machine on 2 May; it was delivered on 9 May; it leaks; I called on 10 and 13 May and was promised a call back that never came. What I’ve already tried: two phone calls and one email with photos. What I want: a replacement machine, delivered and installed. Write a polite, firm letter of under 250 words: a clear subject line, the facts in order, what I want and by when (suggest a fair deadline, such as 14 days), and what I’ll do if it isn’t sorted out. Don’t exaggerate, and don’t quote laws or rights unless you’re sure they apply: instead, suggest where I can check my rights.

The prompts are AI-assisted, like everything we publish, and written to our house style. Spotted a problem with one? Tell us and an editor will check it.