Our verdict
Being tested. An editor is using Workato hands-on; the verdict and score appear here once they sign it off.
What it does
Workato connects a company’s business apps, such as its CRM, finance and HR systems, and automates work between them with “recipes”. It also lets IT teams build and manage AI agents that carry out tasks across those apps.
It is aimed at medium and large organisations, with security and governance controls for IT teams.
Why use it
- It connects many business systems with ready-made connectors.
- It is built for IT teams running automations across a whole organisation.
- It can run AI agents across the apps it connects.
How it works
- Sign up for Workato Free to try it, or talk to Workato about a plan for your organisation.
- Connect the business apps you want to automate.
- Build a recipe from a template or from scratch.
- Test it, then switch it on and monitor its runs.
How hard is it to use?
Advanced Made for people at home with technical tools, or ready to learn them.
Made for IT and operations specialists, which is why we rate it Advanced.
What it costs
Paid plans; free starter credits. Workato Free gives a one-off allowance of credits to try it. Pro plans add a monthly allowance of credits, and Enterprise plans are priced by quote.
Prices change often, so check Workato’s own site before you pay.
Watch out for
- It is a big commitment for a small business, where simpler tools may be enough.
- The free credits are a one-off, so plan for a paid plan if you keep using it.
- Automations need owners, so they keep working as apps change.
Your data
Check Workato’s security and privacy pages, and limit each connection to the data it needs.
We haven’t confirmed that Workato can keep your data in the UK, so check where it keeps your data before you share anything private or about other people.